Shipping & Delivery Policy

Total Inventory Pro is a cloud-based Software-as-a-Service (SaaS) product offered by Purposix. We do not ship any physical goods. This policy explains how the Service is "delivered" to you after a successful payment via Stripe, Razorpay, or Cashfree.

1. Digital Delivery

Access to the Service is granted electronically, immediately after your payment is confirmed by the relevant payment processor. There is no physical shipment, courier, or tracking number associated with your purchase.

2. Activation Timeline

• Stripe — account/plan activation is typically instantaneous on payment success.
• Razorpay — UPI and cards activate within minutes; net-banking may take up to 1 business day to confirm.
• Cashfree — UPI and cards activate within minutes; net-banking may take up to 1 business day to confirm.

Once a payment is confirmed by the processor, your subscription plan is upgraded automatically and a tax invoice is emailed to your registered email address.

3. Failed or Delayed Activation

If your payment is debited but you do not see your plan activated within 60 minutes (or within 1 business day for net-banking), please email support@purposix.com with the transaction reference and screenshot. We will reconcile with the relevant processor and either activate the plan or initiate a refund as per our Refund & Cancellation Policy.

4. Geographic Availability

The Service is available worldwide over the public internet. Some payment methods are restricted by region: UPI and Indian net-banking are available via Razorpay and Cashfree for customers in India; international cards and other local payment methods are supported via Stripe.

5. No Physical Goods

Because we do not ship physical goods, there are no shipping fees, customs duties, import taxes, or delivery addresses associated with our subscription plans.

6. Contact

Questions about activation or delivery? Email support@purposix.com or call +91 84858 03502 (Mon–Sat, 9:00 AM – 7:00 PM IST).